For every question, there's an answer -- and you'll find it here!


Printer-friendly copy
Top The PC Q&A Forum The Computer Forum topic #567228
View in linear mode

Subject: "HP ENVY Printer prints blank pages only" Previous topic | Next topic
aldagoSat Apr-16-22 06:52 PM
Charter member
321 posts
Click to send email to this author Click to send private message to this authorClick to view this author's profileClick to add this author to your buddy list
"HP ENVY Printer prints blank pages only"


          

I have two ENVY printers that started printing blank pages: a new 6400 series and a 7640 series. I've done all HP recommended solution attempts: Check for updated software, check for firmware updates, reinstall printers, Check the print cartridges, etc with no success. Anyone have any ideas or solutions??? Anyone know how I can contact a HP technical support engineer???

  

Alert Printer-friendly copy | | Top

Replies to this topic

KJTSat Apr-16-22 09:35 PM
Charter member
15901 posts
Click to send email to this author Click to send private message to this authorClick to view this author's profileClick to add this author to your buddy list
#1. "RE: HP ENVY Printer prints blank pages only"
In response to aldago (Reply # 0)
Sat Apr-16-22 09:38 PM by KJT

  

          

Seems strange that two printers would have the same problem at the same time. . There's a few Google troubleshooting topics that address this type of problem so search for HP 6400 printing Blank pages (or similar printers) having similar blank printing.

Have you changed anything recently such as installing new cartridges in both machines?

Jim.

Edit: https://h30434.www3.hp.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=6400%20envy%20prints%20blank%20pages

  

Alert Printer-friendly copy | | Top

    
aldagoSat Apr-16-22 11:29 PM
Charter member
321 posts
Click to send email to this author Click to send private message to this authorClick to view this author's profileClick to add this author to your buddy list
#2. "RE: HP ENVY Printer prints blank pages only"
In response to KJT (Reply # 1)


          

It's really strange but nothing I've tried so far works. I haven't changed the cartridges. I've implemented all of HP's suggestions. I thought maybe it was a Windows 10 problem because I can successfully print a test page from HPSmart and the fact that both printers were affected suddenly and so I uninstalled the latest Windows updates to no avail. I may be forced to buy another brand of printer to see what happens. Or maybe install Linux on one of my computers to see if it really is a Windows problem. Anyhow, you don't realize how much you need a printer until you don't have one. It seems that many people have had this kind of problem with Hp Printers so I'm hoping one of those people solved the problem and will get back to me. Thanks for your response.

  

Alert Printer-friendly copy | | Top

        
aldagoTue Apr-26-22 04:33 PM
Charter member
321 posts
Click to send email to this author Click to send private message to this authorClick to view this author's profileClick to add this author to your buddy list
#3. "RE: HP ENVY Printer prints blank pages only"
In response to aldago (Reply # 2)


          

So, if anyone else has this problem. which apparently HP can't solve, I found a workaround for text files. Printer works fine printing PDFs through HPSmart which will only print PDF files. So, I've been turning my text files into PDFs via Microsoft's "Print to PDF" and then printing through HPSmart. PDF files will not print directly. Not a great solution but good for emergencies or until I switch all my printers to another manufacturer.

  

Alert Printer-friendly copy | | Top

Top The PC Q&A Forum The Computer Forum topic #567228 Previous topic | Next topic
Powered by DCForum+ Version 1.27
Copyright 1997-2003 DCScripts.com
Home
Links
About PCQandA
Link To Us
Support PCQandA
Privacy Policy
In Memoriam
Acceptable Use Policy

Have a question or problem regarding this forum? Check here for the answer.