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aldagoMon Jul-31-17 04:56 PM
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"Windows 10 Home error message on wake from sleep"


          

I put my laptop to sleep overnight. It will work fine for a period but then it won't boot and I get the below message. This has happened at least 3 or 4 times. The computer is a Toshiba S75Dt with an AMD Quad Core A10 at 2.5 GHz, originally 1TB HDD but now 250 GB SSD (problem occurred with the HDD also), 12 GB DDR3 RAM. Anyone have any idea what's going on and how to fix it??



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Replies to this topic
Subject Author Message Date ID
RE: Windows 10 Home error message on wake from sleep
Jul 31st 2017
1
RE: Windows 10 Home error message on wake from sleep
Jul 31st 2017
2
      RE: Windows 10 Home error message on wake from sleep
Jul 31st 2017
3
           RE: Windows 10 Home error message on wake from sleep
Aug 02nd 2017
4
                RE: Windows 10 Home error message on wake from sleep
Aug 02nd 2017
5
                     RE: Windows 10 Home error message on wake from sleep
Aug 03rd 2017
6

GreyFalconMon Jul-31-17 06:26 PM
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#1. "RE: Windows 10 Home error message on wake from sleep"
In response to aldago (Reply # 0)


          

I would ignore the error message if the computer will shut down and start normally. Is Win 10 an upgrade? If it is, this is a known problem. If not and the sleep function is important to you I would burn a current copy of Win 10 from the Microsoft media creation tool and do an upgrade from windows keeping all your files and settings. That should fix the problem. I would not recommend ever using hibernate because those files get corrupted quite often.

  

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aldagoMon Jul-31-17 06:51 PM
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#2. "RE: Windows 10 Home error message on wake from sleep"
In response to GreyFalcon (Reply # 1)


          

Thanks for your response. The computer won't start at all. The best I can do is reinstall Windows 10 and then restore my saved information from my USB drive or try File History which has never really been too successful. I never use hibernate and I'll probably stop using Sleep mode.

  

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GreyFalconMon Jul-31-17 07:09 PM
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#3. "RE: Windows 10 Home error message on wake from sleep"
In response to aldago (Reply # 2)


          

If you have access to another computer it would tell you a lot if you could burn a live Linux CD. If there are any hardware problems that would show those up immediately booting from the CD.

  

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aldagoWed Aug-02-17 04:35 PM
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#4. "RE: Windows 10 Home error message on wake from sleep"
In response to GreyFalcon (Reply # 3)


          

I've run a Linux Mint 18 Mate from a USB drive on the computer with no apparent problems. Is there something special I should look for?

  

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GreyFalconWed Aug-02-17 09:42 PM
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#5. "RE: Windows 10 Home error message on wake from sleep"
In response to aldago (Reply # 4)


          

Linux pretty much goes through your computer hardware when it is booting up so it is time to start looking at your Hard Drive. Can you access the hard drive from Linux. I always used Puppy Linux because it has so many built in diagnostic and repair tools, a great data recovery tool when windows is screwed up. I forgot to ask, can you access your Bios? It's been a long time and past Operating Systems ago so at this point I'm just guessing how. You may need a Bios update if this is a Win 10 upgrade machine. The long way might be the short cut. Recover your data, wipe the hard drive and reinstall windows 10 from the ground up. Microsoft should have your Computer information so I doubt there will be a key problem.

  

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GreyFalconThu Aug-03-17 11:39 AM
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#6. "RE: Windows 10 Home error message on wake from sleep"
In response to GreyFalcon (Reply # 5)
Thu Aug-03-17 05:37 PM by GreyFalcon

          

I ran into some interesting things looking into your problem. I tried to boot a live CD of Slako64 Puppy and got messages that the NTFS hibernation partition could not be mounted. I looked that up and found that if you push the shift key when you click shutdown that it clears it away and the computer shuts down immediately after the colored splash screen with the revolving circle of dots goes black. I guess it isn't collecting whatever data it needs for sleep. I am also guessing your error message is correct in that your computer can't access the hibernation partition and thinks your hard drive is bad. Your computer was mentioned along with several others as being problem children with coming out of sleep. That could very well be a bios update problem in combination with your SSD. The partitioning on my SSD looks more like a Raid Array than a standard hard drive. I seem to remember doing repeated hard shut downs until I got a message asking if I wanted to remove the hibernation information with these problems in the past. I still can't find anything definitive to tell you about how to fix it. Try booting with a win 10 DVD (https://www.tenforums.com/tutorials/2880-open-command-prompt-boot-windows-10-a.html#option1) Use option 2. At the command prompt type in "powercfg.exe /h off" without the quotes and press enter. Type exit remove the DVD and reboot. That might get you out of the problem.

  

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