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Subject: "no internet access" Previous topic | Next topic
John M.Tue Mar-21-17 08:58 PM
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"no internet access"


          

I have Time Warner cable.

I had no internet access this morning, but after I rebooted my Firehawk router & modem & restarted my tablet (MS Surface Pro) it started working fine.

My Kindle Fire HD also connects fine.

My WIfe's Acer LT will not connect now. It claims there are available wireless connections & it has a solid connection to one of them, but it won't connect online.

What am I missing here??

~John

  

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TtechWed Mar-22-17 04:38 AM
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#1. "RE: no internet access"
In response to John M. (Reply # 0)


  

          

Did you reboot the laptop? Is it connected to the correct SSID? Did it connect automatically or did you have to re-enter the password?

If you had to re-enter the password, it may have been wrong. You may have to tell Windows to forget the network and re-connect.

Behind every good computer... is a jumble of wires 'n stuff.

  

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KJTWed Mar-22-17 12:51 PM
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#2. "RE: no internet access"
In response to John M. (Reply # 0)


  

          

I don't have a laptop available right now but, if I remember correctly, on my Dell pressing the Fn key and F2 disables/enables the Wi-Fi connection.

This is probably not the cause of your inability to connect but it's easy enough to check.

Jim.

  

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John M.Wed Mar-22-17 01:31 PM
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#3. "RE: no internet access"
In response to KJT (Reply # 2)


          

It's weird, I rebooted the computer (about 100 times LOL)

It shows all the connections for the router & connects instantly.

My Surface had no i-net also, but restarting it fixed it immediately.

I have five computers on my home network & four of the five are working fine, only my wife's LT won't connect (of course it has to be hers)

I have turned the WiFi off & back on -no difference. It still shows a solid connection to the network (and the blutooth works fine) but gmail will not open & the icon says connecting but it just sits there spinning & refuses to open in up.

I've checked the device manager, but everything looks fine there.

~John

  

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John M.Wed Mar-22-17 10:07 PM
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#4. "RE: no internet access"
In response to John M. (Reply # 3)


          

Well, I don't know what I did for sure, but it's working again LOL

My wife doesn't care as long as it's working.

I immediately created a new restore point. For some reason there was only one restore point & it was a month ago (& there is plenty of hard drive space)

I do have a ghost image of the system but it's not really current so that was a last case option at this point.

~John

  

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