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Computer: Gateway 710X Performance Operating System: Microsoft® Windows® XP Professional AntiVirus Software: Norton AntiVirus Processor: Intel® Pentium® 4 Processor 3.00GHz with Hyper-Threading Technology and 800MHz FSB Chipset: Intel® 875P chipset Memory: 1024MB 400MHz DDR SDRAM (2-512MB modules) Hard Drive: 250GB serial ATA hard drive w/ 8MB performance enhancing cache Floppy Drive: 3.5" 1.44MB diskette drive Additional Media Drive: Digital media card reader 3.5" drive Optical Drive: DVD±RW/±R/CD-RW Recorder and 48x/24x/48x CD-RW with Pinnacle Expressions 2.0 Controller: Integrated Ultra ATA Controller Expansion Slots: 5 PCI and 1 AGP External Ports: (8) USB 2.0 (2 in front and 6 in back) Parallel, Serial and (2) PS/2 Certification: Energy Star Compliant Monitors: 17" LCD Flat Panel Display Analog (17" viewable) Video: 128MB ATI Radeon 9600G with TV out and DVI Sound System: SoundBlaster Audigy 2 Audio w/ IEEE 1394 (FireWire) Speaker System: 2.1 Speaker Solution with Subwoofer Modem: 56K PCI data/fax modem Network Adapter: Integrated Intel® 10/100/1000 Ethernet (Gigabit) adapter with communication streaming architecture (CSA)
The problem is that lately, sporadically, Windows Explorer and/or Internet Explorer...and occasionally other programs such as Dreamweaver or Paint Shop Pro...are crashing. I am providing info from Event Viewer below: it appears as though the memory addresses are coming up with the same few.
My question is: IS THIS A HARDWARE (I.E., MEMORY) ISSUE, OR DO I HAVE TO REINSTALL THE OPERATING SYSTEM???? If the latter (and I shudder at the thought...), is it possible to install over the existing, and/or repair the OS????
I will be in and out today, but will check for posts.
The info from event viewer follows. I have only taken entries from the last several days. This has been happening off and on since I got the machine in January:
JUNE 17: Faulting application explorer.exe, version 6.0.2800.1106, faulting module ntdll.dll, version 5.1.2600.1217, fault address 0x00007ec4.
Faulting application explorer.exe, version 6.0.2800.1106, faulting module ntdll.dll, version 5.1.2600.1217, fault address 0x0001fca7.
Faulting application explorer.exe, version 6.0.2800.1106, faulting module ntdll.dll, version 5.1.2600.1217, fault address 0x00007ec4.
JUNE 16: Faulting application explorer.exe, version 6.0.2800.1106, faulting module ntdll.dll, version 5.1.2600.1217, fault address 0x00007ec4.
Faulting application explorer.exe, version 6.0.2800.1106, faulting module ntdll.dll, version 5.1.2600.1217, fault address 0x0001fca7.
Faulting application explorer.exe, version 6.0.2800.1106, faulting module ntdll.dll, version 5.1.2600.1217, fault address 0x00007ec4.
Faulting application explorer.exe, version 6.0.2800.1106, faulting module ntdll.dll, version 5.1.2600.1217, fault address 0x00033aed.
Faulting application paint shop pro.exe, version 8.0.1.0, faulting module jasccmdproc.dll, version 8.0.1.0, fault address 0x0001491a.
Faulting application paint shop pro.exe, version 8.0.1.0, faulting module jasccmdproc.dll, version 8.0.1.0, fault address 0x0001491a.
Hanging application Paint Shop Pro.exe, version 8.0.1.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
Faulting application paint shop pro.exe, version 8.0.1.0, faulting module jasccmdproc.dll, version 8.0.1.0, fault address 0x0001491a.
Hanging application Dreamweaver.exe, version 7.0.1.2181, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
JUNE 13: Faulting application iexplore.exe, version 6.0.2800.1106, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
Faulting application svchost.exe, version 5.1.2600.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.
JUNE 10: TrueVector engine: File "C:\WINNT\Internet Logs\S1099893914.ldb" was corrupt and has been copied to "C:\WINNT\Internet Logs\xDBC.tmp". File "C:\WINNT\Internet Logs\S1099893914.ldb" was corrupt and has been deleted.
TrueVector engine: File "C:\WINNT\Internet Logs\IAMDB.RDB" was corrupt, restoring from backup "C:\WINNT\Internet Logs\BACKUP.RDB".
TrueVector engine: File "C:\WINNT\Internet Logs\IAMDB.RDB" was corrupt and has been copied to "C:\WINNT\Internet Logs\xDBB.tmp". File "C:\WINNT\Internet Logs\IAMDB.RDB" was corrupt and has been deleted.
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