I was trying to install Logitech Cordless iTouch keyboard and mouse. it was not even loaded, I thought. So i gave up. Hook my old mouse and keyboard back and it won't work. GoBack 3.0, it seemed override everthing. I press F8 to go into safemode, Del key to get into setup, etc., all to no avail. Win2K continues to load. Then neither the keyboard nor the mouse work. NO input of any kind. Tried to boot with floppy, Win just ignored it and keep loading. Cam anyone help with this?? thanks. Wes
#1. "RE: Mouse and Keyboard Freeze after Win2K loads" In response to wteo (Reply # 0)
How are you trying to boot with the floppy. What Floppy? If you want to boot Windows 2000 you have to use the 4 boot disks not the ERD. Boot from your CD it is faster.
Does the keyboard work while you are booting? Logitech has had issues with their drivers and Windows 2000 & SP2. I don't know about the keyboard but the mouse drivers have had big issues in the past.
Do you have floppy boot enabled in your Bios. I think you have to enable other devices also. It is usually an couple of lines down.
Make sure everything is enabled in Bios also. IR, USB all IDE etc..
#2. "RE: Mouse and Keyboard Freeze after Win2K loads" In response to Maggie (Reply # 1)
maggie: yes, i used the win2k bootable floppy. it would not boot from cd or anything. the problem is that windows is loaded, except that the keyboard and mouse freeze. there is nothing defective about the mouse or keyboard because when i switch the harddrive (i ahave a second unit), as i am doing now, to be able to get to this site, the mouse and keyboard works. In others words, Win2K loads, but there is no movement in the mouse or keyboard. I tried DEL key and it boots, and F8, it does not work because the keyboard is not working. i switch keyboard and mouse, nothing happens. It is not the keyboard or mouse becaue i am using them at this moment, attached to a different unit of pc. i am prepared to format my c:\ but it cannot get to it to do that. i am at a loss. thnaks for trying to help. Wes
#3. "RE: Mouse and Keyboard Freeze after Win2K loads" In response to wteo (Reply # 2)
Well something isn't right. You should be able to boot with those boot disks or the CD. Did you try the disks out and know they work before you lost your KB? When you went into the Bios and changed the boot order did you make sure and go to save and exit? Say "Y" to the prompt.I know these questions might seem silly, but you should be able to at least boot from the floppies. If you made an ERD before the problem that should get you back on track. Go back into the Bios and try again.
#4. "RE: Mouse and Keyboard Freeze after Win2K loads" In response to Maggie (Reply # 3) Thu Apr-18-02 08:48 AM
maggie: yes, i built this unit a few days ago. been to the bios, etc. that was what i was trying to do when i press DEL key as it boots. the input was not functioning, somehow. i then tried F8, hoping i can get into safe mode. the input does not pass that info. (I don't want you to suspect keyboard, mouse, etc., b/c they are in order. when i switch the pc unit , it mouse works. i put Partition Magic in the Cd drive. it loads, but the cursor freezes in the middle of the screen. I was prepared to format c:\ if that is what it takes. this happened while i was trying to install cordless iTouch driver. i am at a loss. One thing for sure: i will remove GoBack; it conflicts easily with other stuff. i am at my wit's end, maybe i just take to the store and let them figure out. i feel like a fool; put the unit successfully (w/some help from this forum) and now it is the keyboard and mouse--the least high-tech stuff--is killing me!! wes
#5. "RE: Mouse and Keyboard Freeze after Win2K loads" In response to wteo (Reply # 4) Thu Apr-18-02 10:35 PM
Wes, It sounds like that Logitech mouse and keyboard are really being a pain in the ass. Why don't you get rid of them and just get a normal fifteen dollar keyboard and a PS2 mouse.
#6. "RE: Mouse and Keyboard Freeze after Win2K loads" In response to Horatio (Reply # 5)
thanks horatio and maggie for your input. i will get rid of the iTouch keyboard. it has been a pain.... maggie's idea about battery and cmos. i have clearee the comos after putting the unit. so i know how to do that. but i don't understand the consequences. it clears all previous data. can i then boot or would it not bootable at all? i don't know what happens after that. My new HD has several logical partitions; my old unit has 2 HD, c:\ is bootable. what is the best and easiest way of handling this, horatio? Take out the old c:\ drive and install it in thed new pc as Primary Master and make the current unbootable primary master into a slave. is that the way best? thanks for thinking this through with me to both of you.
#7. "RE: Mouse and Keyboard Freeze after Win2K loads" In response to wteo (Reply # 6)
Wes, Did you clear your CMOS yet? It doesn't wipe out data. It just wipes out all your settings. It should just boot up to the default BIOS settings. Before you worry about wiping the C partition on your new drive you should be able to get into your BIOS setup.
#8. "RE: Mouse and Keyboard Freeze after Win2K loads" In response to wteo (Reply # 4) Thu Apr-18-02 09:44 AM
Yah I subcribed to that thread. You are sure you didn't bump something while you were in the case? Can't get into the Bios this is bad. You aren't by chance networked to the other machine are you? Try pulling the Mobo battery and move the jumpers to clear the CMOS. This is a big shot in the dark but might get you into the bios. If I remember right the instructions were in your other thread. I thought you were just SOL when you got into Windows.
I've lost my mouse a couple of times in 2000 there was no joy so I understand, this has got to be way worse. I now use XPPro on both machines. I cut my troubleshooting teeth on Windows 2000. It can be finicky.
EDIT Forget going to Microsofts web based forums they only go back to the beginning of this year. The search function sucks. I can't get them any farther than January of 2002. I used to download those into my newsreader when I got a new OS.
#10. "RE: Mouse and Keyboard Freeze after Win2K loads" In response to wteo (Reply # 9)
maggie and horatio: thanks for the suggestion regarding cmos. on reflection i decided to take that leap of faith. it worked!! after i got into cmos, etc., i discovered for unknown reason, the partitions were corrupted; i had to re-partition all over. hate to tell you how many times. thanks for bailing me out. horatio, thanks got sticking w/me; am genuinely appreciative. there is no end to problems. now something else and maybe someone out can chip in. i thought i had an old monitor because i can only get 16 colors (640x480). when i click "display" there is only one option, which is 16 colors. when my new monitor here, it does the same thing, one 16 colors. my soyo manual says "make sure that you have installed the SiS AGP driver." i cannot find it on soyo's cd (that came with the mobo), nor on the cd that came with the video card. any idea where i go to get this SiS AGP driver? thanks. Wes