Hoping someone can give me a hand on this one.

I have two computers, a PC and a laptop, both running WinXP pro. The PC is connected via DSL; the laptop uses dialup.

I have about 8 or 9 sites that I regularly connect to via WS FTP Pro version 7.04. There is no problem on the desktop PC. However, the laptop fails to connect to ANY of them, giving the same error: "Cannot connect".

I have double checked all the settings I can find in the program and they appear to be identical. The laptop connects fine to the internet; I have a regular ISP dialup account and a prepaid online account, and both of these connect and I can access internet and get mail with either account on the laptop.

The laptop is not running any firewall of any kind.

The laptop IS running Norton Antivirus, as is the desktop. I can't think of any other particulars, but that is the situation.

I need to be able to use the laptop to FTP when I'm traveling as I maintain several websites, and it's aggravating that it won't work.

Does anyone have ANY ideas I can try??? Goin nuts here!

Can you FTP using Internet Explorer.

No firewall? Have you check for virus/trojans...

You could also try reinstalling WS FTP Pro.
FYI - I have noticed that with the later versions
of XP's SP2, - WS FTP Pro version 8 doesn't want to work on my system.


richardc

There are no viruses; it's clean.

I'm not sure I know HOW to FTP with the browser, have always just used the program. Give me some instructions and I'll try this out of curiosity.

I will try reinstalling as a LAST resort as I'm tenacious and curious enough to want to figure this out if possible.

Just type in the TCP/IP address in the Address box.

I have the feeling there's a little more to it than that. I have a host name, a userid and a password. If I put the hostname in the browser window, it takes me to the host home page.

I have to go out for several hours, but hope someone can shed some light on this while I'm gone.

Check this out:
http://www.lagcc.cuny.edu/webmanager/ftptutorial.htm

Behind every good computer... is a jumble of wires 'n stuff.

THANKS!! I'll try this out tomorrow and post back.

Just pick one that you can get in anonymously.

ftp://ftp.microsoft.com/

(Just don't try microsoft's site with Mozilla ).

OK, YES! I can ftp in with the browser, so it would appear there is some setting or problem with WTS FTP Pro. Anyone have ANY ideas on that?? I tried their site, but their knowledgebase is pretty pitiful. I'd submit a ticket, but normally when there is a KB that pitiful, "support" is likewise pitiful.