Hello and Happy New Year,

It's been a while since I posted a question so here goes.

This is an HP Stream tablet. So unlike HP it has no part number or model designation other than Stream.
when you turn it ON there is a request for an Administrator or Power ON password. After three attempts an error code is displayed. On this tablet it is:
63467458

I went onto the HP Forum site and this is a known error condition but the link to the solution and the poster of the solution has been closed.


I have tried various F keys on Boot with no solution. One suggestion on the HP forum was to remove the CMOS battery. Well this has only one battery and it is the main. Also there are no screws on the bottom so I can not figure out how to separate the keyboard from the case. I got it partially unclamped but it appears something else is holding it together.

Any help would be great. I don't see the owner paying $99 for a year of help when this tablet probably only cost $200.


Regards,
wings515