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Forum nameThe Computer Forum
Topic subjectLaptop screen won't turn off when usb mouse plugged in
Topic URLhttp://www.pcqanda.com/dc/dcboard.php?az=show_topic&forum=2&topic_id=565797
565797, Laptop screen won't turn off when usb mouse plugged in
Posted by aldago, Sun Jan-06-19 08:27 PM
My laptop is a Toshiba S75Dt-A7330. When any USB mouse is plugged in the screen won't turn off after the requested time. When the mouse is unplugged the screen turns off and when the mouse is then plugged in the screen automatically turns on. Is the problem fixable so that I don't have to unplug the mouse when I'm finished with the computer for a period of time?
565804, RE: Laptop screen won't turn off when usb mouse plugged in
Posted by jbmcmillan, Mon Jan-07-19 09:04 PM
What operating system? If it's 10 try

Start > Settings > Power & Sleep > Additional Power Settings > Change Plan Settings > Change Advanced Power Settings > USB Settings > USB Selective Suspend Setting > Set to Disabled

This doesn't work for everyone and it seems that it's various issues for different setups.
565805, RE: Laptop screen won't turn off when usb mouse plugged in
Posted by aldago, Thu Jan-10-19 12:57 AM
Thanks for your response. It is Windows 10 and I have tried that. No success. Have this same problem on several laptops different mouse connected.
565806, RE: Laptop screen won't turn off when usb mouse plugged in
Posted by GreyFalcon, Fri Jan-11-19 02:16 AM
Are these corded mice or wireless?
565827, RE: Laptop screen won't turn off when usb mouse plugged in
Posted by aldago, Mon Jan-21-19 05:37 PM
corded mice.
565828, RE: Laptop screen won't turn off when usb mouse plugged in
Posted by GreyFalcon, Mon Jan-21-19 08:20 PM
Have you tried wireless, I'm wondering if a USB dongle will trigger the same behavior with a mouse you can turn off. You might want to check your manufacturers site for bios updates. They also correct a lot of problems so you should keep it up to date.
565832, RE: Laptop screen won't turn off when usb mouse plugged in
Posted by ablib, Sun Jan-27-19 03:16 PM
Is it a Microsoft mouse?
565833, RE: Laptop screen won't turn off when usb mouse plugged in
Posted by aldago, Mon Jan-28-19 08:22 PM
I've switched to a wireless mouse with a USB dongle with success. So, thanks everyone.