565482, RE: My DVD drives Posted by GreyFalcon, Wed Jun-27-18 10:00 PM
There are repair procedures but it sounds like you will probably have to go to the end step 5 and delete the upper and lower filters for your CD/DVD drives and restart to rebuild them in the registry. Follow the instructions exactly if other measures do not work. This has been going on for years, it's nothing new. Most commonly a burning program of some type corrupts the filters. https://support.microsoft.com/en-us/help/314060/your-cd-or-dvd-drive-is-not-recognized-by-windows-or-other-programs