My problem is I can log-on to my bank account when I'm at the bank
but not when I try to log-on at home I'm unable to do so. Google Chrome is the primary browser that I use any help from any one.
I would truly appreciate it.

Thank you,
cryptokid

Any error message? how are you trying to log in?

Not much info to go on. I assume you didn't take your computer to the bank.

Here's some info on resetting Google Chrome.
https://support.google.com/chrome/answer/3296214?hl=en

No message

How were you and JB both able to reply to cryptokid's post more than 12 hours before he posted it? :clap: (according to the Forum's listed date and time of posting)






I wonder what day and time my post will be once I post this.

(My computer's date, time, and time zone are all correct.)


Jim.

Mine are too maybe they are on the other side of the international date line lol.

Stab in the dark. Do you allow third party cookies?

---

Paul D

I'm sorry for being so brief on my question.Here is a list of what I've done to get access to my online banking account.

1. I clicked "settings"
2 I clicked "show advanced settings" and under Privacy" I clicked the "content settings".
3. I made sure the "Block third-party cookies and data" was unchecked under the cookies option.,
4 I made sure "Allow all sites to show pop-ups was checked.

After doing all this I'm still unable to log in to my account.

Any suggestions on what to do would be greatly appreciated.

P.S I.ve tried using Chome, Firefox and Microsoft Edge as well.
I can't log into my account with any of these.

Cryptokid

Maybe call the bank to ask if there is anyone there who can help you get connected.

Jim.

Quote:

I'm sorry for being so brief on my question.Here is a list of what I've done to get access to my online banking account.

1. I clicked "settings"
2 I clicked "show advanced settings" and under Privacy" I clicked the "content settings".
3. I made sure the "Block third-party cookies and data" was unchecked under the cookies option.,
4 I made sure "Allow all sites to show pop-ups was checked.

After doing all this I'm still unable to log in to my account.

Any suggestions on what to do would be greatly appreciated.

P.S I.ve tried using Chome, Firefox and Microsoft Edge as well.
I can't log into my account with any of these.

Cryptokid

And you still haven't given us any details about what happens, what if any error messages, or at what point it fails. "I can't login" isn't enough information!

Does the login page not load?

Does the login page load, but won't let you in after you have entered what you think is the correct user ID and password?

Does it accept your ID and password but then give you a blank page or error?

:rolleyes: :rolleyes: :rolleyes:

Could it be the bank site somehow got blocked via his hosts file?

HP Envy 750-520,Intel I7-7700, 8GB DDR4,PC4-19200,Radeon RX 460(2GB GDDR5 Graphics)256GB SSD/1TB Hard Drives

What bank?
What version of Chrome?

Does Chrome have a "Safe Mode" of operation?
If so restart in that mode & test.

If that doesn't work, as a test, create a new, clean Profile & test with that.

Have you tried another browser? I know my banking site uses java. If it wasn't installed it wouldn't work. Since then Firefox handles it differently but the site still works with Firefox. I have no clue about Chrome.

https://java.com/en/download/faq/chrome.xml

Just a hunch. I was once connected behind a vpn on my home PC while I tried to log into my bank account. My account got flagged and I had to call them to get it "reactivated".

I just had an occasion to T/S this very problem. The owner called the bank and asked if they had any other issues with Chrome and other users. Of course they did not. The site would open correctly with Edge but only half the page would open in chrome. There was one other bank site with a similar but different opening problem. At first I thought it was an SSL problem but since Edge opened the sites correctly I eliminated that possibility.

I uninstalled Chrome, ran CCleaner and did a Re-Start. Downloaded and installed Chrome and the bank web page opened fully. The other bank web pages also were now complete.

I guess its just PFM that some where inside Chrome something was amiss.

Regards,