545210, RE: How to Remove the FBI MoneyPak Malware Virus?|
Posted by Horatio, Wed Aug-08-12 12:38 AM
I would run these three
Hitman Pro (30 day free trial)
If he can get on the internet his machine is no longer locked down so running those three above will probably clean up what is left, and there will probably be some odds and ends still there in different locations.
I've never seen these programs have any problems with antivirus scanners but you could disable yours if you want to.
I would explain to him after he is cleaned up how to delete all his system restore points and then create a new one.