545077, RE: How to Remove the FBI MoneyPak Malware Virus?|
Posted by Ttech, Wed Aug-01-12 09:35 PM
If I remember correctly, your dad is in another state. If he isn't tech savvy enough to download some software tools on another computer and take them to his computer on a CD or flash drive, then he will need assistance from somebody who is technical.
I saw this infection the other day. I used ComboFix and Malwarebytes to remove it.
None of the security programs on the computer now will help because internet access is blocked and they can't get updates. You really need to get rid of Adaware, and I don't remember the last time I used Spybot, although it may still be a useful program.